In the vast majority of cases, an omnichannel call center can assist agents in achieving their objectives. However, before you invest in technology, you need to understand the distinctions between multichannel and omnichannel call centers. A little knowledge can aid you in deciding which solution is best for your company.
Selenium ejecuta una herramienta de reproducción para grabar pruebas funcionales, por lo que no es necesario que aprenda el lenguaje de programación de pruebas. Selenium… Read More »Tipos y etapas de las pruebas de software Etapas del testing
You’ve finished the interview and are convinced that you made a positive impression. The interview process, however, is not yet complete. A follow-up interview, whether… Read More »Up Next: A Thank You
Each year, video job interviews become more common. How can you be certain that your webcam interview will impress the recruiting manager? Check out our… Read More »Ready, Set, Go: Nail Your Video Interview
Few things are as nerve-wracking as a job interview. You approach them knowing that if you don’t meet the employer’s requirements, you won’t get the… Read More »Job Hussle: How to Prepare for an Interview
Having strong self-motivation while working as a virtual assistant can be rewarding as long as you manage your time well. Working with other small company… Read More »Tick Tock: Time Management Tips for Virtual Assistants
As an in-house executive, personal assistant, project manager, or office manager, a virtual assistant needs a comparable skillset. If you want to make the shift… Read More »VA 101: Five Key Qualities of a Virtual Assistant
What is the most appropriate attire for a job interview? Depending on the type of job and firm you’re interviewing with, the response will differ.… Read More »The Fit: What to Wear for Interviews
Congratulations! You’ve progressed to the next round of interviews. A second interview gives the hiring manager another chance to see if you’re a good fit,… Read More »Level 2: Second Interview
Making yourself look more professional during job interviews includes both preparation and confidence. However, if you’re still puzzled about how to ace them, get motivated… Read More »Get It Right: Dos and Don’ts for Job Interviews