Write It: The Ultimate Call Center Script
If you’re an agent, you’ve probably seen that some scripts do better than others. Because it’s difficult to pinpoint exactly what works and what doesn’t,… Read More »Write It: The Ultimate Call Center Script
Team eVA
How to download the QuickBooks Online mobile app
Both include invoicing, but QuickBooks allows quotes, invoicing, payments, and project-level tracking. QBs in general is usable accounting software, but the glitches are unacceptable. Most… Read More »How to download the QuickBooks Online mobile app
triffic Token Price, Charts & Market Insights Your Crypto Hub
You can still move in the real world, from the streets, library, office to get rewarded and still be able to participate in catching Beacons… Read More »triffic Token Price, Charts & Market Insights Your Crypto Hub
Magic 10: Reduce Call Center Agent Attrition
A greater focus on agent satisfaction not only saves money, but it’s also essential for running a successful call center. Motivated agents who enjoy their… Read More »Magic 10: Reduce Call Center Agent Attrition
Omnichannel Contact Centers: What the Future Holds
In the vast majority of cases, an omnichannel call center can assist agents in achieving their objectives. However, before you invest in technology, you need to understand the distinctions between multichannel and omnichannel call centers. A little knowledge can aid you in deciding which solution is best for your company.
Tipos y etapas de las pruebas de software Etapas del testing
Selenium ejecuta una herramienta de reproducción para grabar pruebas funcionales, por lo que no es necesario que aprenda el lenguaje de programación de pruebas. Selenium… Read More »Tipos y etapas de las pruebas de software Etapas del testing
Up Next: A Thank You
You’ve finished the interview and are convinced that you made a positive impression. The interview process, however, is not yet complete. A follow-up interview, whether… Read More »Up Next: A Thank You
Ready, Set, Go: Nail Your Video Interview
Each year, video job interviews become more common. How can you be certain that your webcam interview will impress the recruiting manager? Check out our… Read More »Ready, Set, Go: Nail Your Video Interview
Job Hussle: How to Prepare for an Interview
Few things are as nerve-wracking as a job interview. You approach them knowing that if you don’t meet the employer’s requirements, you won’t get the… Read More »Job Hussle: How to Prepare for an Interview